Terms & Conditions

RE-SOURCE AU

RETURNS

All items sourced with RE SOURCE AU are final and not refundable unless the wrong item has been received. 

 

This policy exists due to the exclusiveness of the supply we source 

 

SHIPPING

Your desired item will be shipped directly to you via RE SOURCE AU or your designated shopper. Our shoppers are based worldwide and you will be connected to your shopper upon the invoice being issued. 

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ENQUIRIES

For all new clients, a maximum of 5 enquiry requests will be taken free of charge. After the 5th request, our fixed sourcing fee will apply for a formal quote. Please note the sourcing fee applies to all purchases.

 

Please note depending on location the invoice may not always include all import taxes and duties. 

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Please note our fixed sourcing fee is non-refundable when invoiced.

If you choose to cancel the order at invoicing, the sourcing fee will still apply. 

If for any other reason the order is cancelled - the sourcing fee will still apply. 

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For HERMES BIRKIN, KELLY and WATCH enquiries there will be a $100 non-refundable fee applied before the formal quote is given. The $100 will be taken off the final 8% fee at purchase if deciding to proceed. 

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RE-SOURCE - pre loved

REFUNDS

All items sourced with RE SOURCE PRE LOVED are final and not refundable. 

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SHIPPING

Your item bought through RE SOURCE PRE LOVED will be shipped directly to you from the seller.